Frequently Asked Questions
Everything you need to know about your egg luxury travel system.
What is the weight limit for the egg stroller seat unit?
The egg stroller seat unit is designed for use from 6 months up to 25kg when used as a single stroller, ensuring your child stays comfortable as they grow.
Does the egg stroller come with a warranty?
Yes, all egg strollers come with a standard 24-month warranty on the chassis and seat unit, and a 6-month warranty on fabrics and accessories against manufacturing defects.
Can I use the egg stroller as a double or twin pram?
Absolutely. By purchasing the egg tandem adapters, you can easily convert your single stroller into a double to accommodate two children of different ages or twins.
How do I clean the luxury fabrics on my egg stroller?
We recommend spot cleaning with a damp cloth and mild detergent. For deeper cleans, the seat liner is removable and should be hand washed to maintain the integrity of the premium materials.
Which car seats are compatible with the egg chassis?
The egg stroller is compatible with various leading car seat brands including Maxi-Cosi, Cybex, and Joie when used with the appropriate egg multi-car seat adapters.
What is your return policy for online orders?
We offer a 14-day return policy for unused items in their original packaging. Please note that for safety reasons, we cannot accept returns on strollers that have been used outdoors.